Privacy Policy
Knob Hill Apartments, LLC (“Knob Hill,” “we,” “us,” or “our”) explains in this Privacy Policy how we collect, use, and share information when you visit knobhillcommunities.com (the “Site”), contact us, or communicate with us by text message.
Collection of Personal Information
When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some cookies installed on your device. As you browse, we may collect information about the pages you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”
We collect Device Information through:
- Cookies: Data files placed on your device, often containing a unique identifier. You can learn about cookies and how to disable them at allaboutcookies.org.
- Log files: Records that may include your IP address, browser type, internet service provider, referring and exit pages, and timestamps.
- Web beacons, tags, and pixels: Files used to record information about how visitors browse the Site.
We also collect information you provide to us, such as your name, email address, phone number, and the information you include in an inquiry. If you verbally agree to receive SMS messages, we collect and record your phone number and SMS opt-in consent.
Use of Personal Information
We use information you provide to respond to inquiries, provide customer support, and communicate with you about Knob Hill. We may also provide information or advertising about our services in line with your expressed preferences.
We use Device Information to help identify potential risks and fraud, improve the Site, understand how visitors use it, and measure our marketing and advertising efforts.
SMS Communications and Consent
Knob Hill Apartments, LLC may ask for your consent to receive customer support SMS messages when you speak with us in person or by phone. Providing a phone number through the Site does not, by itself, enroll you in this verbal-consent SMS program.
If you agree to receive these messages, message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for support. You may also contact us using the information below.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell phone numbers or SMS opt-in consent.
Sharing of Personal Information
We use third-party services to help operate and understand our Site. For example, we use Google Analytics to understand how visitors use the Site. You can read Google’s privacy policy and learn about the Google Analytics opt-out browser add-on.
The sharing described in this section does not include mobile information for third-party or affiliate marketing or promotional purposes, or text messaging originator opt-in data and consent. We may also disclose information when required by applicable law, in response to lawful requests, or to protect our rights.
Do Not Track
Our Site’s data collection and use practices do not change when we detect a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you may request access to personal information we hold about you or ask us to correct, update, or delete it. Contact us using the information below. We process information for the business purposes described in this policy, and information may be transferred outside Europe, including to the United States.
Data Retention
We retain personal information submitted through the Site unless and until you request its deletion. Under our current retention practice, removed data may remain archived for up to 30 days before automatic deletion.
Minors
The Site is not intended for individuals under 16. Anyone under 16 should obtain permission from a parent or guardian before emailing us, requesting information, or otherwise submitting information through the Site.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this page.
Email Unsubscription
To unsubscribe from marketing emails, use the unsubscribe link in an email or contact us using the information below. To stop SMS messages, reply STOP.
Contact Us
For questions, privacy requests, or complaints, contact:
Knob Hill Apartments, LLC
1151 Knob Hill Blvd
Georgetown, IN 47122
(812) 786-4035
info@knobhillcommunities.com